Service Engineer/ Senior Technician – Mid Level

Full Time
  • Full Time
  • Kathmandu, Nepal
  • Negotiable USD / Year
  • Salary: Negotiable

Sales Agency

Job Specification
Job Category After Sales/Service
Required Qualification Diploma
Required Degrees Diploma in Mechanical Engineering
Experience More Than 3 Years
Required Skills Interpersonal , Strong Work ethics, Time Management, Customer Service, Reliable and punctual
Required Gender Male
Required Age 18 Years – 35 Years
Position Summary The candidate will be responsible for proper inspection/observation/failure analysis, solution with proper reporting/ inquiry generation and order conversion.
Major Roles And Responsibilities (Job Details)
  • Timely attain customer complain and provide proper solution
  • Proper inspection /observation/ failure analysis and solution with proper reporting and Good Technical Knowledge
  • Technical support for critical problem to ST and customer by telephonic support
  • Mandatory to understand the Electric and hydraulic circuit with basic engine troubleshooting for HEX and MG
  • Training to customer and operator for proper handling of machine ,  genuine parts  and its importance
  • Proper knowledge and  procedure to handle and check special tools
  • Proper Customer Handling and Competition machine study, Testimonial collection
  • Proper inquiry generation from old aged machine , proper follow up for quotation and  order conversion.

 

Job Requirement:

Diploma in Auto/ Mech with 3 years experience or CTEVT with 5 years plus experience.